Friday, May 21, 2010

Maytag MDB7749AWB Review



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Product Details

  • Amazon Sales Rank: #144932 in Major Appliances
  • Color: Black
  • Brand: Maytag

Product Description

Maytag MDB7749AWB Full Console Dishwasher with 14-Place Settings, 5 Cycles, 6 Options, SteamClean, Sensors, NSF Certified and Removable Upper Rack: Black

Customer Reviews

Most helpful customer reviews

22 of 22 people found the following review helpful.
5Great dishwasher for the price
By JC
When shopping for a dishwasher I struggled with balancing features and price. Scouring the internet for reviews, I settled on this Maytag over a similarly priced Bosch. This Maytag features a food grinder/disposer vs having to clean a filter in the Bosch and many other lower priced dishwashers.*Easy installation. It comes with a plastic drain hose but not a water supply hose. The front legs and rear wheels are easily adjustable to fit typical cabinet openings. The supports can either be top mounted for wood countertops or side mounted for stone countertops. Maytag's website has the installation guide in pdf format if there are any doubts as to measurements required for installation.*The upper rack slopes from left to right, allowing it to hold taller items on the right side. The downside is that items taller than 6" won't fit on the left side. The rack is not adjustable but is removable.*The stainless steel tub keeps heat nicely and won't show staining from food or iron as badly as a white interior would. A small downside is that it can be a bit hard to see inside your dishwasher under poor lighting conditions.*The control panel is smooth and easy on the eyes, as is the whole front of the dishwasher. The touch buttons are easy to use. Choose your Wash cycle (Auto Clean Plus, Heavy, Normal, Light, Rinse Only), your Options (Steam Clean, Sanitize, Heated Dry, Delay Hours) and touch Start. Heated dry is selected by default with Normal wash but easily de-selected. Lights indicate wash, dry and clean (end of cycle).*The door doesn't have any type of latch, it just pulls open, but not without a bit of resistance. I wasn't sure I liked this at first, but it's been a non-issue with daily use.*Movable (and removable) silverware baskets with removable covers. The slots in the covers can be used to separate your silverware to keep them from nesting. So far I haven't found this necessary, so I leave the covers off.*There is plenty of room on the lower rack for larger items. The spray arms are high enough to allow larger pans and it also allows for placing cooking utensils in the far front or rear of the silverware baskets. You do sacrifice upper rack space to allow for all the space below, something to keep in mind if you wash more plastics and glasses than pans.*Quiet. Rated at 55 decibels. Although you can hear the grinder at times, it's not overly loud. Plenty of insulation surrounding the unit. Adjustable lower panel with attached insulation.*Dishes get sparkling clean without pre-rinsing, despite not being run on a daily basis. No food deposits, no spots (I used the included bottle of Jet Dry) and only a small amount of water left on the top of plastics or deeply cupped items in upper rack when using Heated Dry. I can't speak for air-drying because I haven't tried that yet.All things considered I highly recommend this Maytag.

16 of 17 people found the following review helpful.
2(MDB7749AWB) works well, but poorly made; Maytag customer service: insulting
By Trish Moo
This is the first dishwasher we've ever purchased (in August of 2011--to replace the Maytag MDB6600AWB which came with our home) and although I researched a lot before I selected this one, I've learned a great deal about what to look for next time.So we've owned this Maytag for almost 6 months, and this is what our experience has been:****Pros:--It cleans quite well, most of the time. I still get the occasional piece of silverware with food caked to it. I do not use the removable silverware separators, however, because we (family of 5) go through more silverware than the separators would allow. For our needs, I liked the silverware basket setup on our old Maytag better.--I am more than completely satisfied with the way this dishwasher dries my dishes. I do use the heated dry feature and rinse aid.--The food grinder/disposer does its job well. I did not like the idea of having to clean a filter in the (higher-priced) Bosch machines.--In my opinion, it is reasonably quiet--not distracting at all. A lot quieter that our old one.--It's easy to use, I've really only had to use the "auto clean," heated dry," and "delay wash" options.--It looks great, is easy to keep shiny clean (mine is the black model; just wipe it down with a microfiber cloth), and was fairly easy to install (my dad and I did it together--the under-counter configuration was already there from the old dishwasher).****Cons:--This dishwasher is rather poorly made. For example:The plastic, CLIP-ON (!) wheels (and assembly) on the lower rack have already started warping and popping off when we pull the rack forward (another reviewer mentioned something similar) . The whole wheel assembly is flimsy plastic and this dishwasher operates at very high temps; the wheel assemblies don't seem to be able to stand the heat and the load. We have almost had a fully-loaded, lower-rack crash to the floor numerous times due to the instability of these wheels on.The entire lower rack comes off track (with a full load of dishes in it) when we attempt to slide it out. I will be calling for replacements today.** (see updates below)--The "Split & Fit" utensil baskets are advertised as being flexible in their placement, but I have not found my utensils to come out as clean if the baskets are placed anywhere but side-by-side on the lower right of the lower rack.---The fold-down "Stack-Rack" on the upper rack is useless; there's not enough room in that top rack to stack anything on it. Next time I choose a dishwasher, I'll bring some of my dishes to the store (I'm dead serious). Compared to my older model, the top rack in this dishwasher (not adjustable) is extremely shallow. I cannot fit most of my plastic lids--and many of my larger plastic storage containers and taller glasses simply do not fit up there. The dishwasher gets too hot to put any plastic items on the bottom, so I have the choice to either wash them by hand or run additional cycles. With a family of five I usually run one (full) cycle each day, so I guess I'll be washing a lot of plastic by hand for the next few years (or, at least till our extended warranty runs out and the thing breaks for good).--The cord assembly that controls the tension on the door (which is under a great deal of stress/tension when opening/closing) is not made of steel, like on our older model; it is made of some type of braided fiber and plastic. I can't imagine this construction will contribute to the longevity of the mechanism. The whole dishwasher will have to come out if this assembly fails and needs replacement. Not well-though out.--There is a wiring assembly under the front panel, near the relay, which is delicately connected with plastic (plug-like) couplings. We knocked one off during installation (very easy to do) and I just happened to notice it and reconnect it. I'm not even sure what would have happened if I had not reconnected it, but I was amazed at how fragile the whole wiring setup was.--In the last two weeks, I have had two cycles which did not wash correctly because of detergent-door failure. The detergent was puddled under the dispenser, but it had obviously not dispensed into the wash cycle. The owners manual says the detergent door can be obstructed by large dishes--but the lower rack IS advertised as being designed to allow for large pans and bowl--another example of poor design, I'd say.So there it is. If you're a first-time buyer (as I was), I hope you've gained some insight. I like the way the dishwasher cleans, dries, and looks--and it is fairly quiet. I really don't like having to wash dishes by hand because they don't fit into my "tall-tub" model. It's not Maytag's lowest-priced model, and it's definitely not built to last.**UPDATE on defective wheel assembly: Upon 1st call to Maytag, they insisted they would NOT replace the wheels free of charge even though the unit was still under 6 months old. They accused me of overloading the machine. I then emailed Home Depot (HD) headquarters, HD intervened on my behalf, and Maytag is now cooperating. So far, A&E repairmen have been here 3 times; they replaced the wheels, then the lower rack, and finally installed an entirely new tub (they've pretty much disassembled and rebuilt the unit in my kitchen). Still having derailing problem and now there are loose parts in machine. Hopefully Maytag will replace the dishwasher this time--and hopefully the problem will go away. I'll post another update later, I guess.**2nd update: 4 months into complaint process and the unit is still not fixed. I have filed a BBB report. There have now been 8 service technicians from 2 different companies in my home. Maytag will not listen to their own repair technicians who tell them the unit should be replaced, and they will not allow me to speak to anyone who has authority to do anything other than recite insultingly scripted answers back at me. I would be hesitant to simply have this unit replaced with another of the same model for fear that problem will recur, unless design issues are fixed. I do not want to have to deal with Maytag (Whirlpool, Amana...etc) again.Don't buy this dishwasher, folks. As a matter of fact, stay away from Maytag altogether.12/4/12: 3rd UPDATE TO ABOVE: After filing BBB complaint In March of 2012, Maytag contacted me in under 2 weeks and (FINALLY) agreed to replace the defective dishwasher. They made sure I understood that they were doing me a favor . New model, Maytag #MDBH979SAB arrived/installed in May. So far, so good. Fingers crossed.

5 of 5 people found the following review helpful.
2steam cleam works-but 3-4 hour cycles- THEN FALLS APART
By cybershopper46
!!! I DO NOT RECOMMEND THIS PRODUCT>!!!I did some research before I bought this dishwasher. All were stating how great it cleaned esp on the steam cycle. I agree it does clean well but- it takes 3-4 hours to run the cycle. It's not too loud but you definately hear it. This BIG COMPLAINT I have is the quality of the interior. The wheels on the bottom rack fall off- ALL THE TIME! Making it impossible to bring out of the dishwasher and put it back in. I had to lift it and push it in and pull it back out. It started within the first month. Finally the jetdry thing stopped working. I called them after owning it after only 8 months. The first repair man was nice and ordered the parts. The second repairman was rude and said maytag would not replace the wheels again after this and the warrenty from lowes would not cover this type of thing. It has only been a week and the wheels have fallen out during the wash cycle already. To those who do not know this messes up the washing of the dishes. The parts stop moving. This is not acceptable.

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